Our Commitment
Pine Street Clinic is committed to ensuring that its website and services are accessible to people with disabilities. We believe that accessibility efforts benefit all users and that every person has the right to live with dignity, equality, comfort and independence. Accessibility is an ongoing effort, and we continually work to improve the experience for all visitors.
Accessibility Standard
We use the Web Content Accessibility Guidelines (WCAG), published by the World Wide Web Consortium (W3C), to guide how we build and improve the site.
Measures We Take
To improve and maintain accessibility, Pine Street Clinic:
- Evaluates key pages of the site (including the home page, product pages, collection pages, cart, on-site search, and contact pages) using automated testing tools
- Uses automated accessibility scanning to help identify barriers in the site's underlying code and content
- Fixes issues in the website’s own code as they are identified
- Works to incorporate accessibility considerations when adding or modifying website content and features
Feedback and Assistance
If you experience difficulty with any content on pinestreetclinic.com, require assistance with any part of our site, or wish to report an accessibility issue, please contact us. We aim to respond to accessibility feedback within 3 business days, and we can also assist you in completing an order by phone or email if any part of the site is not accessible to you.
Phone (toll free): (800) 456-9654
Phone (local): (415) 485-0484
Text: (415) 485-0484
Email: hello@pinestreetclinic.com
Updated November 2, 2026
